Chriss Thierry of Etelesov, A Canadian Telecom company, noted that there are escalating monthly long distance charges because even though someone cancels such service, your telecom provider may not have totally disconnected you. And so you continue being charged for the services. He also warns about custom billing from your carrier because it may not be reflecting the MACD activity.
Dell now has introduced new services and one of them is Telecom expense management.
Susan J. Campbell of TMCnet in a recent article says that TEM helps drive strong ROI and adds value. She notes that companies wish to optimize telecom spending.